Municipal Problem Reporting Portal

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Problem Reporting Portal for India - Report neighborhood related problems to the Municipal Corporation
Following software is required for the deployment of this application

  • ArcGIS 10.0 for Desktop – Standard or Advanced
  • ArcGIS 10.0 for Server - Standard or Advanced, or an ArcGIS Online organizational account
Municipal Problem Reporting Portal is designed to showcase how effectively Indian Municipal Corporations can leverage GIS capabilities. This interactive web interface allows citizens to report neighborhood related issues such as pothole, posters & hoardings, trash, traffic, construction and others. Problems can be reported by entering an address or clicking on the map at desired location. While reporting a problem, citizens can attach photograph and add a brief description to describe the problem. Citizens can view all the reported problems in their neighborhood and add comments. While reporting problems, citizens can subscribe to receive updates by registering their email address/Twitter ID. Administrative staffs at Municipalities can use the Administrative interface to generate heat maps, check issue history for past one year, analyze issues, update problem status and send updates/feedback via Twitter or e-mail.
  • Report neighborhood related problems by entering an address/touching on the map
  • Add comments and attach photographs to the reported problems
  • View problems reported by other users and add comments
  • Register to receive updates via email/Twitter
  • Companion dashboard application to generate heat maps, view the problems for past one year, and send updates/feedback via email/Twitter